1. What is an ePACT?

ePACT stands for electronic pact or electronic contract. It represents the complete automation of the entire contract lifecycle, making the process entirely paperless and efficient.

2. What is SAAS?

SAAS stands for Software as a Service. ePACT!T is a SAAS solution, meaning you don’t need to install any software or hardware. We handle all the technical aspects for you.

3. Are there any client-side installation requirements?

No. To use ePACT!T, you only need a web browser and an internet connection. No additional software or installation is required.

4. What level of IT resources do we need?

None. ePACT!T is a fully web-based solution, so you don’t need any technical expertise to use it.

5. Are electronic signatures legal?

Absolutely. Electronic signatures are legally binding and carry the same weight as traditional pen-and-ink signatures. ePACT!T complies with all relevant legislation, including the federal ESIGN Act, state laws modeled after UETA, and FFIEC guidelines for financial institutions.

6. Is my data secure with ePACT!T?

Yes. We prioritize security at every level. ePACT!T uses state-of-the-art encryption and secure servers to ensure that your documents are tamper-proof. Each signature is unique, and every event in the document’s lifecycle is logged and accessible in a court-admissible audit trail.

7. How does ePACT!T help me go green?

By using ePACT!T, you reduce the need for printing, faxing, mailing, and courier services. This paperless approach helps save trees, cut greenhouse gas emissions, and decrease pollution, contributing to a healthier environment.

8. Is it expensive to use ePACT!T?

No, it’s cost-effective. Using ePACT!T is often cheaper than traditional document delivery methods. By streamlining the process of completing, tracking, and managing contracts, ePACT!T saves you time and reduces operational costs, allowing you to focus on growing your business.

9. Should I create an Individual or Corporate Account?

You don’t need to create a separate corporate account. All accounts in ePACT!T come with full corporate features. Simply include your company name and job title when setting up your profile, and your account will be treated as a corporate account. This ensures you have access to all the tools and capabilities needed for business use, regardless of the account type.

10. How do I get started with ePACT!T?

To get started, simply sign up for an account on our website. Once you’ve created your profile, you can begin creating, managing, and signing contracts immediately.

11. Can I integrate ePACT!T with other software or systems?

Yes, ePACT!T offers integration options with various software and systems. For details on available integrations and how to set them up, please refer to our integration guide or contact our support team.

12. What types of contracts can I manage with ePACT!T?

ePACT!T supports a wide range of contract types, including legal agreements, business contracts, service agreements, and more. If you have specific needs, please contact us to ensure compatibility.

13. How can I track the status of my contracts?

ePACT!T provides real-time tracking of your contracts. You can view the status of each document, see who has signed, and track any actions taken. Notifications and updates are also available to keep you informed.

14. Can I customize the signing process for different contracts?

Yes, ePACT!T allows you to customize the signing process according to your needs. You can set specific signing orders, add required fields, and include any necessary instructions or attachments.

15. What happens if a signer doesn't complete the process?

If a signer doesn’t complete the signing process, ePACT!T will send reminders and notifications to prompt them. You can also track incomplete documents and take action as needed.

16. How do I manage user access and permissions?

ePACT!T provides robust user management features. You can assign different roles and permissions to team members, ensuring they have the appropriate level of access based on their responsibilities.

17. Can I export or download my signed contracts?

Yes, you can export or download your signed contracts in various formats, such as PDF. This allows you to keep copies for your records or share them as needed.

18. What support options are available if I encounter issues?

We offer several support options, including a comprehensive help center, live chat, email support, and phone support. Our team is available to assist you with any questions or issues you may encounter.

19. How do I update my account information or settings?

You can update your account information and settings directly from your profile dashboard. If you need assistance with specific changes, please refer to our help center or contact support.

20. Is ePACT!T compliant with international regulations?

Yes, ePACT!T is designed to comply with international regulations and standards. We continuously update our practices to ensure compliance with global e-signature laws and data protection regulations.

Thank you for using ePACT!T!  If you have any questions or need further assistance, please visit our Help Center page or Contact Customer Support.